ProductionCare

Repair machine downtimes
fast and thoroughly.

Repairs

Fast repairs in the event of production downtime

Faults can build up or just happen, no matter what precautions have been taken. When they do, it is vital to initiate and implement the necessary measures as soon as possible. We are ready for unexpected events; we have set up our own service centers worldwide or have recruited expert service partners and certified them based on our own strict requirements. When someone comes from us, you can be sure it will always be a technically well trained technician who can provide quick assistance.

 

SERVICELINE

  • 100% availability and connection to our emergency service outside office hours
  • Register the issue and passing it on to the right specialist
  • Categorization (standstill, problem analysis, inquiry)
  • Call from a well prepared specialist
  • Remote diagnosis, troubleshooting if possible
  • Preparations for a visit by a technician or spare part dispatch, if needed

WP SERVICELINE 24

REMOTE SERVICE

  • Visits by technicians only when really necessary
  • Reduction of line downtime to an absolute minimum

SERVICE TECHNICIANS

  • On-going training at our factory
  • Many years of practical experience
  • Spare parts at hand

FACTORY SPARE PARTS

  • 13,000 parts readily available in stock
  • 100% machine compatibility
  • Spare parts warranty
 
WP Kemper Service - Prevention Prevention Reduce machine downtime and make them
predictable through proactive maintenance.

Prevention

WP SERVICELINE 24 WP SERVICELINE 24 Direct support for our customers at any time - worldwide.

WP SERVICELINE 24